Complete Feature Guide
Explore all the powerful features designed to enhance loved one care, family connection, care organisation management and independent professional practice
A companion app for everyday reassurance
Grace now brings conversation, reminders, family updates, Grace Check-In summaries, language support and safety planning into one mobile-friendly experience for adults, children and families who need a little more reassurance.
Care-led support
Grace is built around independence first, calm prompts, and proportionate family support when the loved one needs help.
Reminders that travel well
Medication, meal, appointment and custom reminders can be sent by app, SMS, email or call in the selected reminder language.
Family Safety Map
Share Now, Share While Out, safe places, latest-known location and optional visitor updates help authorised family see what matters.
Family voices for reminders
Plan-based cloned family voices can be chosen per reminder, while Talk to Me keeps Grace Voice for a consistent companion experience.
Connected family updates
Messages, reactions, voice messages, photos, visitor check-ins and wellness prompts come together without overwhelming the person.
Grace Check-In
A permission-based summary helps the person and authorised family notice what matters today without turning the dashboard into a busy monitoring screen.
Global-ready language settings
Grace supports 32 language options, automatic detection where enabled, and country or region notices for sensitive features.
Voice Conversations
Natural voice interactions with AI assistant that understands and responds like a caring companion
Talk to Me & Comfort Notes
Daily support and companionship conversations, personalised with family Comfort Notes and communication preferences (contact number, SMS, calls, quiet hours)
Multilingual Voice Support
Choose from 32 language options, with automatic detection available and reminder wording that can follow the selected Grace language
Real-Time Family Messaging
Instant messaging with real-time updates, reactions, and shared deletion for loved ones and family members
Message Reactions
Express emotions with heart, smile, thumbs-up, and seen reactions on messages
Shared Message Deletion
Delete messages for both sender and recipient with confirmation dialogs and real-time sync
Smart Reminders
Medication, appointment, meal and daily prompts delivered by app, SMS, email or call, with chosen-language wording and escalation options
Calendar & Schedule
A clearer calendar view for reminders, wellbeing check-ins and daily support, with selected-day details for families and users
Medication Tracking
Track medication schedules with voice-guided reminders and adherence reports
Activity Timeline
Visual timeline of daily activities, health events, and interactions
Grace Daily Catch-Up
A gentle home-screen catch-up showing messages, reminders, wellness prompts, voice messages and photos without overwhelming the person
Data Privacy (GDPR)
Complete control over personal data with automated retention and deletion policies
Care & Safeguarding Framework
A care-led framework that supports independence first, uses proportionate family alerts, and explains how sensitive features should be used
Personal Settings
Customise notifications, accessibility, country or region notices, language, communication routes, safety and avatar preferences
Mobile PWA Access
Install Grace on supported iPhone and Android devices, keep sessions comfortable for daily use, and receive app notifications where supported
Portal Code & PIN Access
Loved ones sign in with a short portal code paired with their PIN, while families manage and reset codes separately from invite codes for added reassurance
Help Centre
Comprehensive help articles, tutorials and frequently asked questions