Complete Feature Guide
Explore all the powerful features designed to enhance loved one care, family connection, care organisation management and independent professional practice
Most Popular Features
Talk to Me & Comfort Notes
Daily support and companionship conversations, personalised with family Comfort Notes and communication preferences (contact number, SMS, calls, quiet hours)
Multilingual Voice Support
Automatic language detection across 14 languages with seamless switching for immigrant loved ones populations
Real-Time Family Messaging
Instant messaging with real-time updates, reactions, and shared deletion for loved ones and family members
Family Group Conversations
Smart family groups that scale from 1-to-1 to multi-user family chats as more NOKs join
Guardian Whispers
Family-sent affirmations woven into Grace's next conversation, with optional cloned voices for familiarity
Smart Reminders
Voice reminders for medications, appointments, meals, and daily activities with automatic escalation
Family Dashboard
Comprehensive view of your loved one's activities, health, messages, and invite-code access management
Guardian Invite Codes
Generate one-time family invite codes with OTP verification to keep access secure
Mobile Field Documentation
Voice dictation during home visits with GPS verification and offline support
Multilingual Voice Documentation
Automatic language detection during client visits with seamless voice switching across 14 languages
AI-Powered Note Generation
Transform voice recordings into professionally structured clinical documentation
Offline-first Visit Capture
Queue visit drafts offline with GPS check-in, photos, and sync when reconnected
Visit Scheduling
Schedule future visits with date and time pickers, view on calendar and dashboard with automatic reminders
AI Daily Brief
AI-generated morning brief summarising your caseload, high-risk clients, in-progress assessments, and upcoming visits
Assessment Helper AI
Real-time AI analysis of assessments with reflective prompts, SMART outcomes, and improvement suggestions
AI Suggested Actions
After completing a visit note, AI analyses your documentation and suggests follow-up actions aligned with Care Act duties, safeguarding, and professional standards
Digital Signatures
Sign assessments with drawn signature or voice agreement, with professional declaration and full audit trail for CQC/Ofsted compliance
Court Report Generator
AI-assisted court report writing for Section 7, Section 37, parenting assessments, and special guardianship - with Statement of Truth signing
Risk Assessment Matrix
Visual RAG scoring across 7 risk categories with AI analysis from visit notes - tracks trends and extracts evidence automatically
Family Genogram
Visual family tree with standard genogram symbols, drag-and-drop connections, and relationship mapping for assessments
Chronology Builder
Auto-generate case chronology from all events with AI summaries, manual entries, and court-ready PDF export
Voice Conversations
Natural voice interactions with AI assistant that understands and responds like a caring companion
Talk to Me & Comfort Notes
Daily support and companionship conversations, personalised with family Comfort Notes and communication preferences (contact number, SMS, calls, quiet hours)
Multilingual Voice Support
Automatic language detection across 14 languages with seamless switching for immigrant loved ones populations
Real-Time Family Messaging
Instant messaging with real-time updates, reactions, and shared deletion for loved ones and family members
Family Group Conversations
Smart family groups that scale from 1-to-1 to multi-user family chats as more NOKs join
Message Reactions
Express emotions with heart, smile, thumbs-up, and seen reactions on messages
Shared Message Deletion
Delete messages for both sender and recipient with confirmation dialogs and real-time sync
Guardian Whispers
Family-sent affirmations woven into Grace's next conversation, with optional cloned voices for familiarity
Smart Reminders
Voice reminders for medications, appointments, meals, and daily activities with automatic escalation
Calendar & Schedule
Visual calendar showing all upcoming reminders and appointments
Medication Tracking
Track medication schedules with voice-guided reminders and adherence reports
AI Care Planning
AI-powered care plan creation and suggestions based on assessments and best practices
Care Assessments
Structured assessments for mobility, nutrition, cognition, and more
Care Analytics
Track care plan effectiveness with comprehensive analytics and insights
MCA Assessments
Mental Capacity Act assessments with structured documentation and decision tracking
DoLS Applications
Deprivation of Liberty Safeguards application management and monitoring
Data Privacy (GDPR)
Complete control over personal data with automated retention and deletion policies
Family Dashboard
Comprehensive view of your loved one's activities, health, messages, and invite-code access management
Language Insights
Monitor when your loved one reverts to native language, indicating cognitive or emotional changes
Guardian Invite Codes
Generate one-time family invite codes with OTP verification to keep access secure
Multilingual Resident Support
Automatic language detection and cognitive monitoring for diverse loved ones populations
Portal Code & PIN Access
Loved ones sign in with a short portal code paired with their PIN, while families manage and reset codes separately from invite codes for added reassurance
Help Centre
Comprehensive help articles, tutorials and frequently asked questions
Mobile Field Documentation
Voice dictation during home visits with GPS verification and offline support
Multilingual Voice Documentation
Automatic language detection during client visits with seamless voice switching across 14 languages
AI-Powered Note Generation
Transform voice recordings into professionally structured clinical documentation
UK Statutory Templates
Pre-built templates for Care Act, MCA, CHC, DoLS, Child in Need, Section 47, and safeguarding assessments
Children's Safeguarding Toolkit
Child in Need, Section 47, Early Help, and EHCP review pathways with statutory evidence capture
Client Management System
Complete client records, care plans, and documentation in one place
Photo Documentation
Capture and securely store photos of living conditions, mobility aids, and assessments
Offline-first Visit Capture
Queue visit drafts offline with GPS check-in, photos, and sync when reconnected
CQC Compliance Dashboard
Audit trails, safeguarding alerts, and regulatory reporting for inspections
Visit Scheduling
Schedule future visits with date and time pickers, view on calendar and dashboard with automatic reminders
AI Daily Brief
AI-generated morning brief summarising your caseload, high-risk clients, in-progress assessments, and upcoming visits
Assessment Helper AI
Real-time AI analysis of assessments with reflective prompts, SMART outcomes, and improvement suggestions
Grace Voice Accessibility
Hear suggestions read aloud by Grace on calendar and CPD pages for accessibility and hands-free use
AI Suggested Actions
After completing a visit note, AI analyses your documentation and suggests follow-up actions aligned with Care Act duties, safeguarding, and professional standards
AI Note Cleanup
Clean up dictated notes with one click - removes filler words, fixes grammar, and formats into professional UK social work documentation
Assessment Tools
Standardised assessment forms for capacity, risk, needs, and outcomes with voice dictation on every question
Digital Signatures
Sign assessments with drawn signature or voice agreement, with professional declaration and full audit trail for CQC/Ofsted compliance
Client Journey Timeline
Visual timeline showing all visits, assessments, and milestones for each client - click any event to jump directly to it
Court Report Generator
AI-assisted court report writing for Section 7, Section 37, parenting assessments, and special guardianship - with Statement of Truth signing
PDF Export
Export visit notes, assessments, court reports, and client summaries as professional PDFs for sharing with commissioners, courts, and agencies
Risk Assessment Matrix
Visual RAG scoring across 7 risk categories with AI analysis from visit notes - tracks trends and extracts evidence automatically
Supervision Notes
Log supervision sessions with SWE-style reflective prompts, wellbeing tracking, and automatic CPD hours in your Grace Notes CPD log
Family Genogram
Visual family tree with standard genogram symbols, drag-and-drop connections, and relationship mapping for assessments
Chronology Builder
Auto-generate case chronology from all events with AI summaries, manual entries, and court-ready PDF export
Care & Support Planning
Create person-centred care plans with outcome tracking and review schedules
Export & Integration
Export notes to PDF/CSV or integrate with commissioner systems via API
AI Drafting Aids
AI-powered reflective prompts, SMART outcomes, and safeguarding-aligned analysis for assessments
Ofsted Readiness Dashboard
Child-focused readiness scoring, child voice coverage, and strategy discussion tracking
CPD Portfolio Automation
Log CPD hours automatically and export a Grace Notes CPD summary aligned with Social Work England CPD headings
Commissioner Exports
Generate Liquidlogic, Mosaic, and NHS Spine referral files in a single click