Voice Help Concierge
Ask Grace anything whilst you complete the typed registration form. She provides calm, concise answers about PIN resets, medication reminders, adding family helpers, and everyday features so you always know what to do next.
- Ask questions in natural language at your own pace
- Hear curated, easy-to-follow guidance drawn from our help centre
- Use it alongside typed registration for extra reassurance
- Use Grace in supported languages, with automatic detection where enabled
Friendly AI Companion
Grace is your always-available companion who listens, remembers, and cares. Have natural conversations about anything on your mind. Share memories, discuss your day, or simply chat when you feel lonely.
- Available 24/7 for conversation
- Remembers previous conversations
- Patient and understanding
- Never judges or rushes you
Gentle Reminders
Never forget important tasks again. Grace sends friendly reminders for medications, appointments, meals, and daily activities by app, SMS, email or phone call. Reminders can follow the chosen language and, where the plan includes it, use an approved family voice.
- Medication reminders with caring messages
- Appointment and event notifications
- Meal and hydration prompts
- Custom reminders for any activity
- Chosen-language wording and optional family voice reminders
Family Connection
Keep loved ones informed and connected. Family members can support reminders, messages, voice messages, photos, wellness check-ins, Guardian Whispers, visitor updates, and everyday reassurance from the NOK dashboard.
- One-tap help requests to family
- Automatic notifications for missed reminders
- Family dashboard to view wellbeing
- Secure messaging between family members
- Trusted Visitor Check-In with QR, PIN, photo, voice note and concern updates
Safety Location & Safe Places
Grace can support optional location sharing for authorised family members, guardians or parents. Safe places, Share Now, Share While Out, latest-known location and gone-quiet alerts help families understand the plan without turning Grace into a hidden tracking tool.
- Safe places such as home, school, clinic, day centre or favourite place
- Share Now and Share While Out for time-limited reassurance
- Map view for authorised NOKs or guardians using the latest known point
- Device permissions, browser support and battery settings can affect live GPS updates
Intelligent Learning
Grace learns your preferences, routines, and needs over time. The more you interact, the better the experience becomes. Reminders become more personalised, conversations more meaningful, and support more proactive.
- Learns your daily routines
- Adapts reminder timing to your habits
- Recognises patterns in behaviour
- Suggests helpful interventions proactively
Private & Secure
Your privacy is paramount. All conversations and data are encrypted and stored securely. We never sell your information, and you control who has access to your data.
- End-to-end encryption
- UK GDPR compliant
- You control family access
- Delete your data anytime