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Grace Companion

Care with heart and hand – supporting elders, families, and care facilities with compassionate technology.

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Emergency Resources

Emergency: 999
NHS 111: Medical advice
Age UK: 0800 678 1602
Samaritans: 116 123

© 2026 Grace Suite. All rights reserved.

Important: This is not a medical device. In an emergency, call 999 immediately.

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Grace Suite Support

We're here to help you with any questions or issues across all Grace Suite products

Phone Support

General support helpline

Mon-Fri: 9am-5pm GMT

Email Support

General inquiries

support@grace-companion.com

24 hour response time

Help Center

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Self-service support 24/7

Contact Support

Having trouble? We're here to help. Fill out the form below and our support team will get back to you.

Priority *

How urgent is your issue?

Category *

What type of issue are you experiencing?

Feedback type

Helps us understand if this is a bug, idea, or practice feedback.

Where in Grace Notes?

Tell us which part of Grace Notes this relates to.

Subject *

Summarize your issue in one line

Description *

The more details you provide, the faster we can help

For urgent issues:

If you're experiencing a critical issue that requires immediate attention, please call our support line at 0203 657 3367 during business hours.

Grace Suite Support | Grace Suite